FAQ

 

 

You can choose either one-purchase option or only one-month subscription and then cancel it, no strings attached.

We have the 'express box' possibility that you may purchase and send to your friend, colleague, or loved one. Stock may be limited so keep an eye out on our website!

Yes! You get points for your subscription and you may also get points for special occasions (like referrals and special promotions, offers, and contests).

We have very sturdy boxes and all of our packages are packed carefully and boxes are stress tested. Firstly, inspect your box when you receive it, if there is clear damages (i.e.) leakages, refuse the box! Get in touch with us at info@beerfamily.eu and we will see how we can remedy the situation. :)

No, sorry! We work with a new brewery each month and want to bring their best beers to you.

No, sorry! Check our Shipping Policy page to see where we ship and what the rates are.

The magazine is in 3 languages: English, French, and Dutch.

Loyalty points are one of our ways of rewarding our monthly subscribers. (Loyalty points require an account!) You can earn loyalty points in a number of ways:

  • Subscribing for the monthly box
  • Referring people with your special code
  • Participating in our social media events/contests, etc.

You can redeem these points by click the rewards button and clicking discount codes. Purchase a coupon code that you can use on gift boxes, restarting subscriptions, or special offers that we have throughout the year. 
100 loyalty points = 1EUR.
Hint: the best way to earn loyalty points is refer people with your personal link. 

You can check your account information and click on 'Cancel' in your subscription information. Otherwise, get in touch with us at info@beerfamily.eu and we will help you.

We are happy to assist you and make your colleagues discover new beers! Get in touch with us at info@beerfamily.eu and we will provide all the necessary information to you.

Not at all. You have an option to create an account during checkout. Otherwise, you proceed with your checkout as a guest.

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